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Banarasi Art

Custom-built luxury e-commerce platform for handwoven Banarasi silk sarees.

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The short version

Full results ↓
  • Banarasi Art now has a genuine online storefront, reaching customers nationally instead of only those who could visit in person
  • Orders are booked and tracked through the courier partner automatically, so shipping doesn't depend on manual follow-up
  • The full purchase journey — browsing, checkout, payment, shipping, refunds, and cancellations — works end-to-end without manual staff intervention

The challenge

What they were up against.

Banarasi Art built its business the traditional way — in person and through word of mouth — selling handwoven Banarasi silk sarees. The brand wanted to expand beyond that into a genuine online presence, so it could reach customers nationally rather than only those who could visit in person, without losing the premium feel a heritage handwoven product deserves — including getting the finished product to the customer's door reliably.

What we built

How we solved it.

  1. 1

    Built a complete, fully workable e-commerce platform combining a dedicated order/payment/inventory engine with a custom storefront tailored to the brand's browsing needs (fabric, weave, colour, occasion, price)

  2. 2

    Integrated Razorpay for payments, including auto-capture and refund handling on customer-initiated cancellations

  3. 3

    Integrated Delhivery for shipment booking and tracking, so orders are booked with the courier and tracked automatically rather than being handed off manually

  4. 4

    Added promo/coupon code support so the brand can run discounts and marketing campaigns directly through the platform

  5. 5

    Delivered a bulk spreadsheet-plus-photos catalog import tool so staff can add or update large batches of products without developer involvement

  6. 6

    Added role-based access control for the admin dashboard so different staff roles see and act only on what’s relevant to them

  7. 7

    Implemented guest order tracking and self-serve order cancellation, reducing customer-support load for common post-purchase requests

  8. 8

    Integrated several third-party services — payments, Delhivery shipment tracking, reviews, and media storage — into one connected platform, plus a code-free content system for the landing page and blog and automated cleanup of unused product images

Key features

What users get.

  • Modern, headless storefront built for a fast browsing experience

  • Integrated Delhivery for shipment booking and tracking, so orders are handed off to the courier automatically

  • Promo/coupon code support for discounts and marketing campaigns

  • Bulk product upload straight from a spreadsheet and photo folder

  • Different staff roles see and manage only what’s relevant to them

  • Automatic refunds when a customer cancels an order

  • Google reviews sync automatically onto the homepage

The result

What changed.

  • Banarasi Art now has a genuine online storefront, reaching customers nationally instead of only those who could visit in person
  • Orders are booked and tracked through the courier partner automatically, so shipping doesn't depend on manual follow-up
  • The full purchase journey — browsing, checkout, payment, shipping, refunds, and cancellations — works end-to-end without manual staff intervention
  • Staff can add or update large batches of products themselves via bulk upload, without needing a developer for every new collection
  • The brand can run its own promo/coupon-based marketing campaigns directly through the platform

More work

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