FAQ
Straight answers.
Getting started & pricing
How do we get started?
Fill out the contact form or WhatsApp us with a short description of what you're trying to build — we'll reply within 24 hours to schedule a discovery call.
How long does a typical project take?
A marketing website usually takes 4–6 weeks. A web application or platform with logins, roles, and admin tools usually takes 10–12 weeks depending on complexity. We give a specific timeline after understanding your requirements.
How is pricing structured?
Pricing depends on scope — a content website is priced differently from a multi-role platform with custom workflows. We provide a clear quote after an initial discovery call, with no hidden costs.
Who we work with
Do you only build for NGOs and EdTech?
No — those happen to be where much of our portfolio sits, but we build custom websites, web applications, e-commerce platforms, and business systems for any organization that needs something built around its own workflow.
What industries have you worked with?
NGOs and charitable trusts, EdTech and coaching institutes, e-commerce brands, and organizations needing custom SaaS-style platforms.
Can you build for organizations with multiple branches or partner organizations?
Yes — we've built multi-tenant systems (e.g. EquiFlow, Examyfi) where each branch or partner organization gets its own configured space within one shared platform.
Ownership & support
Will I own the code and data?
Yes — the code, database, and content are yours. We build the system; you own what's built.
Will I be able to update the website myself after it's built?
Yes, in most cases. We build content-managed sites so your own team can update text, images, and listings without needing a developer for every change.
Do you provide support after launch?
Yes — we offer post-launch support and maintenance plans; details are scoped per project.
Technology & payments
What technologies do you build with?
Mainly Python (Django, Flask), PHP (Laravel), Angular, React, Next.js, and PostgreSQL/MySQL, hosted on AWS or Google Cloud with Docker-based deployment. We choose the stack based on what the project actually needs.
Do you handle payment gateway integration?
Yes — we've integrated Razorpay and Cashfree across multiple live projects, including signature-verified payment confirmation and automated receipting.
Build
Web applicationsHow do you handle who can see what?
We build role-based access control enforced at the database level, not just hidden buttons in the interface.
Web applicationsDo you build with Laravel?
Yes. Laravel is one of our core backends. Ummeed — The Hope Special School (ummeedschool.org) is a live example built on Laravel 13 with Filament v5.
Web applicationsDo you build with Django?
Yes. Django is one of our core backends. Good Character OPC (goodcharacteropc.com) is a live example, with multi-role, database-enforced access control.
SaaS & multi-tenantCan each organisation keep its data separate?
Yes. Access and data are scoped per tenant at the system level, so one organisation can never see another's data.
SaaS & multi-tenantDo you build with Flask and Angular?
Yes. Flask (backend) and Angular (frontend) are our core stack for multi-tenant platforms. EquiFlow and Examyfi are both built this way.
E-commerceWhich payment gateways do you support?
Razorpay and Cashfree are our most common integrations for Indian businesses. Other gateways can be scoped on request.
E-commerceDo you build with Next.js and React?
Yes. Next.js and React are our stack of choice for fast, headless storefronts. Banarasi Art is built on Next.js 16 and React 19.
Learning & examsCan it handle attendance and certificates?
Yes, including automated certificate generation with QR-code verification and, where needed, location-restricted attendance check-in.
Learning & examsCan students write and run code inside the platform?
Yes. Mumbai Coding Club runs on a custom code-execution judge we built: daily questions with test cases, solved and checked inside the portal.
WebsitesCan I update the site myself?
Yes. Our sites are built so your team can edit text, images and listings without a developer.
Automate & AI
Business automationCan you automate the tools we already use?
Usually. If a tool offers an API or webhooks we can connect to it. We confirm exactly what is possible during scoping, before we quote.
Business automationWhat does an automated workflow look like in practice?
On Khidmat Charitable Trust, a donation is confirmed by a Cashfree webhook, a financial-year-numbered tax receipt is generated as a PDF, and it is emailed to the donor, all without staff involvement.
AI & chatbotsWhat happens if the AI fails or can't answer?
Every AI feature we build includes a fallback response system, so visitors never hit a dead end even if the AI service is briefly unavailable.
Analytics & reportingCan I export data for my own reports?
Yes. We build formatted Excel/CSV export directly into the dashboards.
Run & support
Cloud & DevOpsDo you only deploy software you built?
No. We also containerise, set up CI/CD for, and migrate existing applications. We start by auditing how it is deployed today.
Maintenance & supportWill you support a system you didn't build?
Yes. We start with an audit of the code, hosting and security, tell you plainly what we find, then agree a plan.
IT consultingDo we have to build with you afterwards?
No. A scoping document or audit is yours to use with any team. We'd rather you build the right thing than build it with us.
Didn't find your question?
Ask the engineers who'd build it. We reply within 24 hours.
Mon–Fri · 10:00–19:00 IST


